The State of Digital Public Engagement
As part of the joint mySociety and Democratic Society project Public Square - this literature review provides an overview of current academic research into the themes relevant to the goal of developing a meaningful, participative and collaborative digital environment, and draws out salient points to inform the development of tools and approaches to be created as part of the project.
- Introduction and key themes
- Interactivity and legitimacy
- Policy silos
- Consumer vs Citizen
- Forms of digital engagement
- Crowdsourcing civics
- Social Media interactions with local authorities
- Local authority websites
- Network/Digital governance
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Rumbul, R. (2019). The State of Digital Public Engagement. [online] mySociety Research. Available at: https://research.mysociety.org/publications/state-digital-public-engagement [Accessed 18 Sep 2021].