The Third Sector and Online Citizen Empowerment: the Case of mySociety

A report produced for the ESRC Knowledge Exchange Programme and Project Partner mySociety


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Rachel Gibson, Marta Cantijoch, Silvia Galandini


This research examines how and why citizens use websites like TheyWorkForYou, WriteToThem, FixMyStreet, WhatDoTheyKnow and other civic online tools.

Its main goal is to understand whether online civic tech offers a new way for people to become involved in their communities and in politics.

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Cite this

Gibson, R., Cantijoch, M. and Galandini, S. (2014). The Third Sector and Online Citizen Empowerment: the Case of mySociety. [online] mySociety Research. Available at: http://research.mysociety.org/publications/online-citizen-empowerment [Accessed 19 Dec 2018].