FixMyStreet: The geography of citizen reporting

View Maps Read Online Plain Text Kindle .mobi Download Data Download PDF

Peter Matthews, Alasdair Rae, Elvis Nyanzu, Alex Parsons

This project includes a short report and a set of online maps and data produced as part of a collaboration between researchers at the University of Stirling, the University of Sheffield and mySociety. The work was funded by the Consumer Data Research Centre (CDRC), which was established by the UK Economic and Social Research Council as part of phase two of the Big Data Network.

In this report we provide commentary on our attempt to understand spatial patterns of citizen reporting on local issues though mySociety's FixMyStreet app and website over an eleven year period.


  1. Summary
  2. Introduction
  3. What is FixMyStreet?
  4. What do we know about citizen reporting?
  5. What do we know about local environmental issues?
  6. FixMyStreet outputs: an overview
  7. FixMyStreet: methodological FAQs
  8. What does all this tell us and what have we learned?
  9. Acknowledgements

Related Items:

Research newsletter

Sign up to our mailing list for updates about new publications and events.

Cite this

Matthews, P., Rae, A., Nyanzu, E. and Parsons, A. (2018). FixMyStreet: The geography of citizen reporting. [online] mySociety Research. Available at: [Accessed 23 Oct 2021].