Do authorities respond faster by email or through an FOI website?
When you send a Freedom of Information request through a site like WhatDoTheyKnow, do authorities respond in the same way as to a request sent via email? Our latest research would suggest that there is a small but crucial difference.
Rumbul, R. (2016). Do authorities respond faster by email or through an FOI website?. [online] mySociety Research. Available at: http://research.mysociety.org/publications/do-authorities-respond-faster-email-or-through-foi [Accessed 17 Mar 2018].