Parliament’s Online Services

A Strategic Review containing Strengths, Weaknesses and Recommendations

Abstract

In 2013 the House of Commons and House of Lords Management Boards commissioned a strategic review of Parliament’s online services.

mySociety were selected to conduct the review, which included a public survey through the Parliament website.

The Management Boards recently agreed to implement two key recommendations made in the review:

  • to establish a new Digital Office bringing together the management of all online and ICT services into a single organisation; and
  • to appoint a Head of Digital to run that organisation, publicly accountable for delivering measurably rising levels of satisfaction with Parliament’s digital services from Members, staff and the public

Documents

parliament.uk

Visit Website

Cite this

(2014). Parliament’s Online Services. [online] mySociety Research. Available at: http://research.mysociety.org/publications/parliaments-online-services [Accessed 23 Sep 2017].